Privacy Policy

This Privacy Policy outlines how this osteopathy and sleep consultancy clinic, collects, uses, and protects your personal information. We are committed to ensuring that your privacy is protected in accordance with applicable laws and regulations. By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect:

• Personal Information: We may collect personal information such as your name, contact details, date of birth, medical history, and insurance information when you register as a patient at our clinic.

• Health Information: We collect health-related information, including details of your medical condition, symptoms, treatment plans, and any other relevant health data necessary for providing osteopathy and sleep consultancy services.

• Usage Information: We may gather information about your interactions with our website, including pages visited, IP address, browser type, and device information, to improve our services and website functionality.

2. How We Use Your Information:

• Treatment Purposes: We use your personal and health information to provide osteopathy and sleep consultancy services, including assessment, diagnosis, treatment planning, and follow-up care.

• Communication: We may use your contact information to communicate with you about appointments, treatment updates, billing inquiries, and other relevant information related to your care.

• Internal Record Keeping: We use your information for administrative purposes, including maintaining patient records, billing, and accounting.

3. Data Security:

• We are committed to ensuring that your information is secure. We have implemented appropriate technical and organizational measures to safeguard your personal and health information against unauthorized access, disclosure, alteration, or destruction.

• We restrict access to your information to authorized personnel only, who are required to maintain confidentiality.

4. Sharing of Information:

• We may share your information with third-party service providers, such as Cliniko, for the purpose of managing appointments, scheduling, and administrative tasks related to your care.

• We may disclose your information in response to a legal obligation, court order, or government request, or to protect the rights, property, or safety of our clinic, patients, or others.

5. Your Rights:

• You have the right to access, update, or correct your personal information held by us. If you would like to exercise this right, please contact us using the details provided below.

• You have the right to request the deletion of your personal information, subject to applicable legal requirements and exceptions.

6. Changes to This Privacy Policy:

• We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website.

7. Contact Us:

• If you have any questions, concerns, or requests regarding this Privacy Policy or our use of your personal information, please contact us at:

  Sophie-Lee Orler - Osteopathy & Sleep Consultancy, Office 5/79 West Burleigh Road Burleigh Heads 4220 QLD. orler.sophieleeosteopath@gmail.com

By using our services, you consent to the collection, use, and disclosure of your personal information as outlined in this Privacy Policy.

This Privacy Policy was last updated on 08/03/2024.

​